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Sun Country's rules reward travellers who decide early and punish those who decide late, more sharply than most U.S. carriers. Here is exactly where the lines fall. Policy details verified 2026-09-20.
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Summary of publicly available airline policy as of 2026-09-20, taken from Sun Country's published payment, change and cancellation policy, including its 24-hour rule, Flexible Fare add-on terms, voucher expiry and the Rule 135 no-show fee. Your ticket's fare rules control — we verify them before any change. For official information, see the airline's own website.
Two things catch people here. The voucher clock starts at booking, not at cancellation, so if you booked in January for a December trip and cancel in November, the voucher may have weeks left rather than a year. And the $300 no-show fee, per direction, makes walking away silently the most expensive option on the board. Cancel, even an hour out.
Compare fares and fare rules before paying, including deals-desk pricing on many routes.
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Under U.S. DOT rules you can cancel any ticket within 24 hours of booking for a full refund (when departure is 7+ days away), and you are owed a cash refund — not just credit — when the airline cancels or significantly changes your flight.
Yes, if you change 60 or more days before departure. Inside 60 days, change fees apply per direction and per traveller, and they are cumulative across multiple changes. The Flexible Fare add-on waives the fee for one change if you bought it at booking.
One year from the date the original itinerary was booked, not from the date of cancellation. They can be used for travel beyond that date as long as the booking is made before it, and the credit is non-refundable and non-transferable.
$300 per direction, as defined in Rule 135 of the contract of carriage. Cancelling before departure, even shortly before, avoids it.
Yes. A reservation made directly with Sun Country can be cancelled without penalty within 24 hours, provided it was booked more than 7 days (168 hours) before departure.
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